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发表于 2011-5-30 22:49:33
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本帖最后由 jauhua 于 2011-5-30 22:54 编辑
回复 1# cnqiaopu
http://reports.internic.net/cgi/registrars/problem-report.cgi
去找ICANN投诉，很快解决问题。
万网在他那里已经恶名远扬了。
表格的填写方法:
1、Your name 栏目填写您的名字
2、Your organization(if any)栏目填写组织机构,为可选填写
3、Your email address 栏目写上您的email地址,方便regestrar跟您联系
4、Your phone number(optional)栏目可选填写您的电话
5、Specific domain name 栏目写上您要投诉的域名,这里只能填写一个,因为提交时候会自动从数据库查询该域名的注册商regestrar.
6、Please select your issue 写上您将要投诉的问题类型,我们选
Transfer Problems – Auth Codes Locked Domain Fraudulent Transfer Registrar Denied Transfer,表示是域名转移相关的问题.
7、下面的brief summary写上您的投诉事件简要描述即可.最好把问题写清楚简要.然后提交即可.
从 第二封开始,全部每封邮件的第一句都属上This is the xth ….（这是第几封投诉邮件）+（收集的证据,分段分行）+总结格式.全文最好不要少于50个单词,否则问题可能描述不清.无论如何一定要条理清晰,重 点突出.对于注册商和代理商一同投诉的邮件,一定都要写上并注明它们之间的关系,以投诉注册商为主,无需跟代理商联系任何信息（除了最初的转出受阻沟通, 之后无需再次联系）.通过ICANN投诉的邮件,ICANN是暂时不会看的,都是系统自动转发到注册商那儿处理,投诉邮件是英文的.
范文1
Hello,I regesiter xxxx.com and xxxx.com from HICHINA ZHICHENG TECHNOLOGY LTD.
I am not satisfied with their services.And I want to transfer my domains to name.com.
From April 20th,2009,I have do everything as they tell me to do.I have send my goverment ID card copy to them.
And I have give a lot of phones to them.Everytime they say I will receive my auth code soon.But everytime I login in my email-”xxxx@xxxx.com”,I still couldn’t receive the auth codes.
They limited the user transfer the domain particularly seriously.I have waste about one mothes but I still can’t receive my auth code.
Today they want me to wait for 60 days and continu to begin the transfer again.
They don’t give me the auth codes to transfer the domain.Please!Please!Do please help me tarnsfer my domain.HICHINA is a very bad domain registrar.
范文2
This is a Domain Name Complaint letter about HiChina Registrar I send 3nd times. I’m the domain owner of xxxxxx, wanna transfer domains registrar from HiChina (HiChina Zhicheng Technology Limited, www.net.cn) to GoDaddy.com, Inc.
But after I submit information include photocopy of id card & passport and comfirm they recieved (by telephone). HICHINA refuse to processed the transfer, the reason is the application form is not completely. Actually I submit 2 times to meet their request.
First time: Around 23rd, Dec 2008 I sent application form and photocopy of my ID card. They replay me that there is a reqest item i left empty and no signature;
Second time: Around 8th, Feb 2009 I sent application form with signature and completely all item attached photocopy of my passport (by HiChina’s request). But they still refuse with same reason. I don’t know how can I do to meet the request.
I feel that is irresponsible action and it break the iccan domain policy for nosense reason. I need your help.
范文3
To Iccan administrator:
Dear ICCAN administrator,happy new year.
This is a Domain Name Complaint letter about Changing Registrars,I’m the domain owner, wanna tranfer some domain Registrar from HICHINA WEB SOLUTIONS (HONG KONG) LIMITED to enom
(xxx.com，xx.net，xx.com，xx.com，xxxx.com…)
But after i submit ems info to them and confirm they receving(by email and telephone),HICHINA refuse to proceed the process and then have no response.
I feel that’s irresponsible action and it break the iccan domain Policy for nonsense reason.I need your help.
my agent id:xxx,name xxx,thanks a lot.
server info:
Domain Name: xxx
Registrar: HICHINA WEB SOLUTIONS (HONG KONG) LIMITED
Whois Server: grs.hichina.com
Referral URL: http://whois.hichina.com
注意替换那些XXXX
不过你需要有定力啊，一般像万网这种人是很难搞定的。请放心0元过户费+0元续费+0张表格+0快递+0个电话,照样让特色的IDC交出转移码!
特别注意,一定要使用域名信息上管理人的邮箱地址填写报告或投诉,这样才能证明你是在管理该域名.
在实在不行使用这个模板
Hello
Im a Chinese people and bought a domain(xxx.xxx) x years ago.
I decided to transfer my domain to GoDaddy for the better service and lower renew price.
But the agent(bXXcn.com and its agent xxxx.xx) dont provide the auth code to me. They ask me to renew the domain first which will cost me xx RMB and 60 days.
I think I’m the domain owner and I have the right of transfering my domain by free. But many domain agents in China (not only bXXcn.com)always set up many check points and collect fees to avoid customers transfering domain out of them.
Pls ask bXXcn.com send the auth code of xxx.xxx to it’s owner email and regulate the behavior of Chinese agents.
Many Thanks
XXXX
注意替换上文中的多处X
如何应对注册商的无耻太极（不回复或采用通用模板转移话题等特色回复）:
解决办法就是继续投诉,同时对于采用愚弄ICANN政策的注册商,您可以邮件回复,由于注册商回复的时候是抄送到complaint-followup@icann.org这个邮箱的,目的是“告诉ICANN,我正在处理该投诉”,如果你对注册商的回复不满意回复邮件时候,千万千万千万记得要同样抄送的complaint-followup@icann.org.这一点最重要,还有注意不要激动,更不能出现OHSHIT之类的词语,要有理有据有节.
注 册商被投诉一段时间之后开始麻木了（这是由辩证法决定的）,逐渐会释放一些对你利的回复或把柄,然后充分利用这些匕首用言简意赅的描述继续投诉.按照实际 验证的理论结果,某些“铜墙铁壁”注册商也就两个月的能耐,不给就继续投诉,当然前提是投诉的域名是您的,你投诉163.com肯定搞不定.后期的投诉的 一定要不断的整理结合前面注册商的回复,更加具有战斗性——有志者事竟成!
坚定您的意志,就当是考验自己定力和忍耐性的一次实习了.ICANN的规定可以保底保证域名最终是你的.对待固若金汤的无耻只能采用持续的摧毁.如果投诉期间,注册商转而求其次,比如适当减少费用等小恩小惠,不要理它,继续投诉!
ICCAN对代理商应该是一视同仁的
投诉的时候注意写清事实,
比如对方没有任何理由的拒绝你的转移请求（ICCAN绝对禁止这种做法）
比如对方要求你先交钱,再给转移（据说证据确凿会被罚20万美元）
另外,那些中国特色的资料,你可以要求email或者传真,如果对方一定要求你邮寄,也算是设置转移障碍,一样投诉到iccan
一般4天以后,会由被投诉的代理商联系你 |
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发表于 2011-5-31 11:56:05