提交了问题。回复如下。
Hello,
I apologize for the inconvenience, please let me explain the situation. You used discount promo code 'HAPPYHOLIDAYS' for domain sunandy.com purchase. This promo code can be applied for the first year of domain registration only. Thus, we corrected your order and refunded the difference of $3.98 for the domain back to your Alipay. Please allow one to nine days for the refund to show up on your statement. In the meantime, you can review all related transactions within your invoice online.
Your domain sunandy.com is now active till Dec-24-2013 and available for renewal at our standard price. Thank you for understanding.
Should you have any further questions, please do not hesitate to contact us, we are available 24/7.
Respectfully,
Inna Fedenko
Customer Relations Dpt.
Please review the answer to this ticket. If your questions still remain unanswered, please update the ticket with further information so that we may continue working on it. If this ticket is not updated, it will close itself in 72 hours with no further notification.
谁说最多可以购买10年的。。。
客服说只支持1年。。。晕死。 |